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Problem with Balance Sheet Report since latest upgrade
I use MYOB for multiple companies with separate emails and logins. 2 x Companies transactions are not updating to the balance sheet and/or P&L reports In one, the 30 April reports are missing information. The Balance sheet isnot including the Accounts Payable and the P&L is not including the matching expense transation. This relates to unpaid supplier invoices (bills) entered last week prior to doing the BAS. In the other,The Balance sheet 30 Apr shows amounts that should not be there;(a) Accounts Payable ($137.77) and (b) GST Paid ($16.66). When you click into these amounts the balances are zero but the balance sheet incorrectly shows both of these as negative amounts. Any suggestions to fix these problems anyone?1View0likes0CommentsPrepare Payroll has lost Bank feed
I'm trying to process a payroll urgently. Last payroll run a fortnight ago was fine. Since then, a change has been made to MYOB Business and menu items are on the left instead of at the top and now I have this problem. I go into Payroll/Prepare wage payments, and it tells me "Account details missing" I can't go further with payroll processing as the only option it gives me is to Download a bank file!! The message Account details missing must be incorrect as when I go to Banking/Bank transaction it is still showing bank transaction correctly (including the electronic payroll payments made from the bank yesterday which I am trying to process in payroll).17Views0likes2CommentsReverse sale?
Hello. I have open invoices dating back to 2017 that I know will never be paid. How do I remove or reverse them so they are no longer showing on my system? I tried to "reverse transaction" option by right clicking near the date, then clicked "record reversal" but it remains in my Open Invoices. I am an administrator with full access and the file has been locked from the last financial year4Views0likes0CommentsChanges to MYOB Business
Below is a little snippet from the marketing email from the mothership... We’ve listened to customer feedback and we’re making MYOB Business more user-friendly and intuitive. We’re thrilled to announce a brand-new MYOB software experience, launching tomorrow, Thursday 2 May 2024. I find it astonishing to read that they have listened to customer feedback! I can't find any users asking for navigation to be moved to the left. What's alarming is that the feature we've actually been asking you to implement for years has not been added. Instead all we get is some buttons moved around the screen. Really? Come on... It's about time someone actually gives us a real timeline on this!118Views3likes5Comments