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URGENT PROBLEM Error Code 242 when importing sale invoices
Hi, we are a licencee of a major hire car company with 5 locations and I import sales invoices every day from files sent to us from our parent company, yesterday for the first time ever I received an Error code 242 - More than 1 customer found, sale invoice not imported. This was just for the one customer, all the others were fine and it happened again today with that same customer. I have checked the customer cards, we only have this customer in our system once, no where else. It is our major customer so this is a big problem requiring me to manually create the invoices instead if the error cannot be resolved. We cannot sustain having to do this on a daily basis. We have checked with the parent company and apparently are the only ones this is happening to, no-one else has reported an issue. What could have changed? Is it something in our accounting software program or is it something happening at our different locations and how they input the invoices. I do believe I actually need MYOB support for this one.byw_bookkeeping13 minutes agoPlace AccountRight: Import/Export & IntegrationsAccountRight: Import/Export & Integrations68Views0likes7CommentsEmployee Card Error
Good morning I am about to do the payroll and with two employee cards, I am getting this error: Can someone please help ASAP?? MYOB.Huxley.API.HuxleyApplicationException: (DataNotUniqueError): More than one EmployeePayrollDetails exists for employeeId = 277 Kind regards Chimaine12Views0likes2CommentsBonus and Commission payments
Hi Team We pay $ 30 per week to each employee if they work a full 38 hours per week as an incentive to come to work. We named the category Production Allowance and it is shown separately but included in Gross payment and taxed normally. Today when I processed the payroll the Pay Period menu showed Bonus/Commission first and a separate payslip allocated. I'm a little confused as this is an every week bonus, should it be included at normal PAYG tax table or taxed separately at 49% the would make $ 14.70 taxed on $ 30 which I don't think is correct but can't find a definition on ATO. Please help thank you Robyn Mantova Marketing email robynt@mantova.com.au1View0likes0Comments