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Receivables
Hey There I have a problem with Dashboard (MYOB Business Lite). I have matched a customer invoice against a payment I received, through Bank Feed / Bank reconciliation. when I look at the receivables in the reports, its all good and a credit has been applied against the customer invoice. My problem is the invoice shows as overdue on my Dashboard and on the customer's statement. Help please Thanks0Views0likes0CommentsElectronic clearing account not showing on desktop version
Hello, randomly my electronic clearing account though showing in my accounts list, has disappeared as an option to select when preparing to pay electronically. I am able to pay bills in to the electronic account, but when I go to prepare those payments, the drop down account is not showing my electronic clearing account at all? This has just happened. All was working fine last week. Strangely the account is showing to be selected in the web browser. Just not my desktop version?2Views0likes0CommentsBPay Reference Showing As Incorrect
I have had a few customers recently advise that when trying to use BPay the reference number is showing as incorrect when trying to pay on their bank website. I realise that it shows as incorrect when trying to pay a different amount, however these customers are trying to pay the total balance on their invoice. Thank you.1View0likes0CommentsSingle Touch Payroll reporting not matching with Payroll
Hi Expert, I am having issue when reconciling the Gross payment and PAYG withholding amount in Single Touch Payroll report and payroll. Firstly, my payroll activity and payroll register report are the same and the numbers are correct there. However when I try to send the data to ATO I realise the figures in Single Touch Payroll report is not the same as payroll activity/register. I have attach the screenshot with highlight number. Please assist me to sort this issue out. Thanks, Lena3Views0likes0Comments