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BPay Reference Showing As Incorrect
I have had a few customers recently advise that when trying to use BPay the reference number is showing as incorrect when trying to pay on their bank website. I realise that it shows as incorrect when trying to pay a different amount, however these customers are trying to pay the total balance on their invoice. Thank you.4Views0likes2CommentsReceivables
Hey There I have a problem with Dashboard (MYOB Business Lite). I have matched a customer invoice against a payment I received, through Bank Feed / Bank reconciliation. when I look at the receivables in the reports, its all good and a credit has been applied against the customer invoice. My problem is the invoice shows as overdue on my Dashboard and on the customer's statement. Help please Thanks1View0likes1CommentUnable to apply a credit to an open order
Hi I have an overpaid invoice with a credit of $37,877.76 USD available, I'd like to apply this credit to an open order, however when I go the the returns/credits tab, this credit does not exist. Please see below snippets, can you advise why this is happening and how do I fix this? Thanks Ida1View0likes0CommentsFound a bug with the InTray
Has happened quite a few times now. If Accountright gets left without use for a while and the session expired message comes up, when you log back in if you go to the InTray and click on a document to Create New Bill, nothing happens, and when you leave that screen and go back in to the Intray, that document has now disappeared. Only way to fix is to exit Accountright completely and log back in. The document is still missing so you have to resend it. Everything works as normal after that.1View0likes0Comments