Unbalanced transaction

[ARCS]

I am repeatedly getting this unbalnced transaction error messag. How do I baalnce -$0.00? This is ridiculous. I have tried re-entering, closing down and re-opening, entering percentages instead of dollars (that wasn't possible because two decimal places is not enough to get the right number).

[CasAsh]

same for me.  It's a zero balance......and it won't save as it's out of balance!!  HOw are we supposed to work with this?

[Melisa_D]

Hi @ARCS, @CasAsh, 

Thanks for your posts. This is something that has been raised with our product teams and they are currently investigating, in the meantime they have advised of one of the two work arounds below:

1. Delete the values from the dollar side and re-enter via the percentage field in the allocate window instead OR
2. Enter a spend money or receive money transaction instead and match it to the bank feed transaction

Additionally, I have indicated to our team that you've been impacted by this situation.