Keeping deposit on cancelled invoice

[laurenjones27]

Hi hoping someone can help me. 

We run a fishing charter business. 

I have issued an invoice for a job and recorded the deposit.

The charter did not go ahead as the customers did not turn up.

We keep the deposit as per our conditions. We will not receive the outstanding amount. 

How do I address this in the invoice?

[Neil_M]

Hi @laurenjones27 

Boiling it down, effectively theres a portion of an invoice that wont be collected. Broadly speaking this would be handled in the same method outlined in our help article on writing off bad debts

I’d recommend having a chat with your accounting advisor to get their thoughts on the matter