A problem occurred with processing this super payment. Please refresh the browser, check the details and try again.

[Quest_DND]

Unable to make super payment.  Receive the following "A problem occurred with processing this super payment. Please refresh the browser, check the details and try again."

Have refreshed browser, logged in and back out.  Have same issue?

[Shella_A]

Hi @Quest_DND,

Thanks for sharing the full error message. If there's a red error or warning sign next to the employee when the error pops up, try hovering over it to see what needs fixing. If there's no error message, could you send me a private message with these details for further investigation?

• Serial Number
• Your full name and email address
• Complete super fund details
• A screenshot of the whole 'Super Payment' window (showing the unprocessed super payment)

I look forward to your response.

Kind regards,

Shella