Error message when trying to send update event

[VL8]

Hello,

Just trying to send update event but keep getting this error message, is anyone having the same issue?

[Doreen_P · Accepted solution]

Hi @VL8 

Thanks for your post.

If the error message persists, kindly clear the cache of your browser and log out then log back into your account. Also, try using a different web browser. If the error message will still show up, in the meantime, please process a void pay or $0 pay run.

Please let me know how it goes.

Best regards,

Doreen

[VL8]

Thank you Doreen

[Doreen_P]

Hi, @VL8 

You are very much welcome. Please feel free to post again if further assistance is needed. We are more than happy to assist.

Best regards,

Doreen