Forum Discussion
I'm an administrator and I can't seem to cancel the leave from the web portal - is this right?
Please advise as it seems crazy you can't cancel leave.
- Genreve_S5 months agoMYOB Moderator
Hi LeePonsioen,
Thanks for your response to this thread.
I'm sorry to hear about your difficulties in canceling leave from the portal. This task can only be done by an approving manager. Being an administrator of the file does not automatically make you an approving manager. I recommend reading through this article, Using the MYOB Team Admin Portal. This will provide further information about setting up your Teams app.
Let us know if you require any further assistance.
Thanks,
Genreve- vickimmayo5 months agoUser
Thanks for coming back to me.
I'm an admin and approving manager and I can't even cancel my own leave once it's approved.
I have access to the web portal so please advise how I can cancel my leave once it's approved.
Thanks
Vicki
- Genreve_S4 months agoMYOB Moderator
Hi LeePonsioen,
Thanks for your response.I appreciate your effort in confirming this information. Unfortunately, you can decline or delete the leave from the leave management tab if the leave request is pending (this can't be done if the leave is approved). This is yet to be added to the application. I recommend posting this as a suggestion to the Ideas Board. This will provide visibility for the development team.
In the meantime, feel free to create a new thread if you require any other assistance.
Thanks,
Genreve