Forum Discussion

idalene's avatar
idalene
User
4 months ago
Solved

using MYOB after cancellation

Can I still access my MYOB software after cancelling the subscription

  • gavin12345's avatar
    gavin12345
    4 months ago

    Hi idalene 

     

    You are posting on an AccountRight board, so I assume you are using AccountRight and not one of the 'browser only' products. In this case, before the subscription ends, make a backup of the online file and then restore it locally. You will always have read-only access to this file. Or if you have a perpetual licence, you will have read-write access.

     

    If not sure how to do this, there are Support Notes on backing up and restoring your file in MYOB's Support section.

     

    Regards

    Gavin

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  • gavin12345's avatar
    gavin12345
    Ultimate User
    4 months ago

    Hi idalene 

     

    You are posting on an AccountRight board, so I assume you are using AccountRight and not one of the 'browser only' products. In this case, before the subscription ends, make a backup of the online file and then restore it locally. You will always have read-only access to this file. Or if you have a perpetual licence, you will have read-write access.

     

    If not sure how to do this, there are Support Notes on backing up and restoring your file in MYOB's Support section.

     

    Regards

    Gavin