Whoops, we've hit a snag! We can't complete your application right now, but we've saved what we could. Please try again later.

[charmaine2]

I am trying to sign up for Pay super and getting this error message once I hit the submit button

Whoops, we've hit a snag!

We can't complete your application right now, but we've saved what we could. Please try again later.

[charmaine2]

I am still waiting for some assistance on this one please. I can see there were quite a few issues raised about this last year.

Thanks.

[Isaiah_C]

Hi @charmaine2,

Thank you for the post, and I'm sorry to hear that you're having an issue submitting the application. I'll be glad to help you with this. Please try to clear the cache of your browser, and if it's still not working, please try to use a different browser. Let me know how it goes.

Please let me know if you need further help.

Kind regards,

Sai 

[charmaine2]

Hello

I cleared the cache of the browser I was using (Chrome), but it still went to the Whoops, we've hit a snag error.

I then logged in through Edge and it still went to the Whoops, we've hit a snag error.

[Isaiah_C]

Hi @charmaine2,

Thank you for doing those steps. I'll be sending you a private message to get some information so I can assist you further.

Kind regards,

Sai 

[charmaine2]

I replied to the private message yesterday - did you receive it?

Thanks

[Isaiah_C]

Hi @charmaine2,

Thank you for the response. I haven't received your private message. Please try to send me a private message again and provide all the necessary information so I can further assist you.

Hoping for your response.

Kind regards,

Sai  

[charmaine2]

How do I send a private message to you?

[Isaiah_C]

Hi @charmaine2,

You have to click your avatar icon on the top right corner and click the envelope icon. 

Please let me know if you need further help.

Kind regards,
Sai