Printing issue Profit and Loss

[Amanda891]

Hello

I am currently having issues printing a profit and Loss report that shows the current period, the previous year and also a budget and variance to budget.

It shows on the screen correctly but when i go to print it leaves out everything to do with the budget.

I have tried to export it also to excel but also leaves out the budget information. Does anyone know if this is a flaw with the system or am I forgetting a setup somewhere.

Thanks.

[John_Wild]

Hi Amanda, I am having the same issue and posted this problem yesterday.  If I get an answer I will let you know.

[MT1961]

The amazing thing is that the MYOB team don't try to replicate the situation themselves but go to each individual who has posted this problem and ask for screenshots.  This is obviously a system issue when multiple users ask questions simultaneously.

[John_Wild]

Agree.  I have also advised of the issue through MYOB Support.  Hopefully an answer soon.

[KHansell]

Yep, I'm also getting the same problem - but only with some clients.

[MWL-Bridgeley]

Glad I'm not the only one.  Monday 15/1/24 = issue still not fixed

[John_Wild]

Yep.  Support did exactly that.  Asked for a lot of info & screen shots.  I advised them it seemed to be an issue across the board but no further response as yet.

[VickiNZ]

Same response to the problem here too.

[Celia_B]

Hi @ALl, 

Thank you for your post. We have replicated this on our end, and the budget comparison figures shows by going to Reporting >>  Under compare to >> Click on % sales analysis and year to date >> Check on the date range (last financial year) >> Check on Accounting Method >> Click Export >> Choose PDF >> Export. It will then show the budget comparison. If it is still not showing, kindly provide a screenshot after you export from PDF, so we can investigate. 

Feel free to post again if you require further assistance. 

Kind Regards, 

Cel

[VickiNZ]

No, this has still not resolved the issue. It has simply added those extra columns to the .pdf report (which I don't want included) but with the budget figures still missing (which I do need)!