Forum Discussion

HDuggan's avatar
HDuggan
Cover User
4 months ago

Reports - Unpaid invoices & Receivables Reconciliations reports not matching

I run the Receivables reconciliation with tax report and see there is a difference between the report & ledger amount totals. So I then run the Unpaid invoices report to try and find any payments that have been made against a customer, but before the invoice has been issued. But the unpaid invoices report doesn't show the amount unpaid at a specific date. It shows the current balance (as at today) of invoices dated on or before the set date. So I'm running a report as at 30 november 2023. The unpaid invoices report shows invoices dated 30/11/23 or prior, that are still unpaid as at today. Doesn't this defeat the purpose of have a report option to report figures as at a certain date? Bring back MYOB essentials as I didn't have this problem under that platform. Business edition is rubbish!!!

1 Reply

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi, HDuggan

     

    Thanks for your post.

     

    Kindly check the difference between the amounts in the report. Once you can identify the difference, kindly check if you can find a transaction for that amount. Please let us know how it goes.

     

    Best regards,

    Doreen