Forum Discussion

acj's avatar
acj
Experienced User
2 years ago

Unpaid invoices report not loading

Hi,   We are having issues loading certain reports. See attached picture for the Unpaid invoices report.   Our list of issues with MYOB Business is growing by the day, with no one responding to o...
acj's avatar
acj
Experienced User

How do I check who it is? we have thousands of contacts.

 

Note that we have not had this issue in the past and it is these 2 specific reports that that won't load.

 

Regards

Andrew

Sean_DC's avatar
Sean_DC
MYOB Moderator
12 months ago

Hi acj 

 

You can also run a report for Contacts (Reporting >> Reports >> Business >> Contacts). This will list your customers with their details including their email address if there is any. You can send me a private message if you're still having trouble loading your report. Please include the following details:

 

  • Serial Number
  • Account Name (Company Name)
  • Your full name and email address
  • Error Log