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November 2022
November 2022
Hello.
Myob is sending overdue invoice reminders to customers who have already paid.
Obviously this is very embarrassing.
Is there a way to check when the payment was allocated? There is a chance I did it a few hours after the overdue reminder was sent, but I don't think so.
December 2022
December 2022
Hi @flumpjumper
If you open the invoice again, the activity history (at the bottom of the invoice) shows when the invoice has been viewed by the customer, and the date the payment has been applied.
However, if you wanted a more specific idea of what time the payment was applied, that would only be possible if your customer paid you through the online invoices feature, as it will automatically send you an email as soon as the customer has paid the invoice and that will have a payment date.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
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