Forum Discussion

ShaneElec's avatar
2 years ago

shipping address

I'm trying to set up a customer shipping address as a post officce box but i cant find a way to achieve this. Any help would be appriciated.

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  • Hello ShaneElec 

     

    Welcome to the Community Forum.

     

    When you go to create a contact, you will enter in both billing and shipping address and you will be able to type this in as a PO box if this is where the customer has their shipping go to. 

    Are you encountering an error when you do so? 

     

    I have linked our Help Article on creating contacts which will provide some further assistance with this. 

    If you have any further questions please let me know. 


    If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.

    • ShaneElec's avatar
      ShaneElec
      User

      It has worked since my original post a few times but only after I have either selected the shipping address as the same as the billing address. Otherwise I need to enter the suburb, state and post code first and then I have been able to enter the PO box & number but not every time. But when I've come back to the contact an hour or so later I have been able to finish entering the PO box & number.