Recent content
URGENT PROBLEM Error Code 242 when importing sale invoices
Hi, we are a licencee of a major hire car company with 5 locations and I import sales invoices every day from files sent to us from our parent company, yesterday for the first time ever I received an Error code 242 - More than 1 customer found, sale invoice not imported. This was just for the one customer, all the others were fine and it happened again today with that same customer. I have checked the customer cards, we only have this customer in our system once, no where else. It is our major customer so this is a big problem requiring me to manually create the invoices instead if the error cannot be resolved. We cannot sustain having to do this on a daily basis. We have checked with the parent company and apparently are the only ones this is happening to, no-one else has reported an issue. What could have changed? Is it something in our accounting software program or is it something happening at our different locations and how they input the invoices. I do believe I actually need MYOB support for this one.byw_bookkeeping11 seconds agoPlace AccountRight: Import/Export & IntegrationsAccountRight: Import/Export & Integrations62Views0likes6CommentsMYOB PayBy
Since the update of MYOB Online Invoice fees being applied to sales invoices on the go - our Bank feeds are not matching up with our MYOB PayBY sales invoices. Also- when I open the customer's sales invoice- the invoice still is "open". Even though when I "view all activity" it clearly shows that the customer has paid. I've done a quick search - I've made sure that our account settings are "Auto-approve bank transactions matched to MYOB transactions" and we have allocated a Ledger account for the online fees. I've run out of troubleshooting to try- could someone please advise how to get this automatically matching again to maintain efficiency?5Views0likes2CommentsI Hate MYOB
Why make it so **bleep** complicated to get into the site....I JUST WANT TO PAY USING ESSENTIALS....WHY IS THAT SO HARD TO EVEN FIND IT ON YOUR SITE. JUST LEAVE A LIST ON FIRST PAGE SO YOU CAN SELECT WHAT YOU WANT TO DO, IVE SPENT 30 MINUTES ON A SUNDAY JUST TRYING TO FIND ESSENTIALS PAYROLL..........................................194Views2likes4CommentsJobs / Cost Centres
Our system has been set up to use "jobs'", but I think that I it should have been cost centres used, leaving the jobs to be used for a different purpose. Is it possible to edit the existing data in the background to add the "cost centre"code to the transactions ( ellectroniically ) ?1View0likes0CommentsHate MYOB Business
The 'New Look MYOB Business" AKA copy of QBO and all the Woke renaming of things is just not good. Trying to cater for more end users and making life harder for everybody else. There are accounting industry terms that are used all over the world so I don't see why the names must be changed. Simplifying Menus are a good thing but when the names have changed, and deeper dives are needed to get where you need to be is silly. Just peeved with MYOB today after the outage and the constant "MYOB needs to close or restart" BS on AR desktop. Now that QBO side menus were copied maybe a look at QBO for my clients is in order, not to mention the big price difference.Albert_De Giouveia16 minutes agoPlace Admin Tasks & General DiscussionsAdmin Tasks & General Discussions13Views0likes1Comment