PaySlips bouncing back from Gmail Accounts

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KaliPPS
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PaySlips bouncing back from Gmail Accounts

Hi, We send our pay slips via the desktop MYOB payroll via SMTP settings and for some reason all payslips to users using a Gmail account bounce back. All other email providers are fine and go through without a problem. Has anyone else experienced payslips sent through the desktop version bouncing back from Gmail accounts? Cheers, Kali
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jenniek
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Re: PaySlips bouncing back from Gmail Accounts

Hi @KaliPPS 

It's a gmail issue. Microsoft made some changes a while back which caused the issue. there's a support note I got for IMS Payroll which might help. Gmail accounts needs to create a passowrd. Hope this helps.

Regards,
Jennie Kingma
JK Business Systems Ltd, Hamilton, NZ
Email: jennie@jkbusiness.co.nz
KaliPPS
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Re: PaySlips bouncing back from Gmail Accounts

Hi Jennie,

 

Thank you! I'd love to read the support note if you have it available?

 

Cheers,

 

Kali

KaliPPS
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Re: PaySlips bouncing back from Gmail Accounts

Sorry just saw the attachment haha - thank you

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