shoretee
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Joined 10 years ago
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MYOB teams not signing in
My employee has downloaded the Teams app and tried to create an account. It says it's been created but it doesn't ask for a password. Then it says to return to MYOB team, but she hasn't set up a password to be able to login. We've deleted the app and re-downloaded but it hasn't helped. Even clicking on the Forgot Password? takes you to a confusing screen. There's not simple way to reset it with a link.143Views0likes1CommentGST - Payments or Accrual basis
Hi I'm on Payments basis for GST but it appears the system is picking up the invoice date for GST rather than the payment date, which is how Accrual works. I recently had an invoice that was overlooked for November and I paid it in January yet it changed my current GST return and was included in my November/December GST return. I had to go back and change the invoice date to the payment date. Shouldn't the system be able to identify the payment date for GST and not the invoice date.558Views0likes5CommentsPayroll reports
In essentials I used to be able to print Employer Deductions & Employer Monthly Schedule. Now I'm not sure which reports to print. I found Employer Deductions which gives me the whole year but broken down into months so that works. And I printed the Payroll Activity for the month I want but the figures don't match. Is there an Employer Monthly schedule report in the MYOB Business?Solved502Views1like6CommentsEstimate leave balance not the same when upgraded
I did a Annual Leave Summary Report before the upgrade and the total balances don't match. It looks like the Estimated leave accrued since anniversay aren't the same. A couple of employees are out by 60 hours and they've only taken a days leave since the printout.233Views0likes1Comment