Tasqua
Experienced Cover User
Joined 8 years ago
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PRIMARY CONTACT
I have a question, why is there only 1 Primary Contact. I am the primary contact for the business I work for, but if something happened to me, the actual owner of the company is not considered a Primary Contact. MYOB should make the facility more Business Owner/Admin operator friendly. The Business Owner and Admin operator should both be noted as "Primary Contacts" then there should be another level whereby account operators are given clearance as Secondary Contacts should they have issues and Primary Contacts are away or no longer with company. I see this as a major concern and this should be more accessible to the company that has chosen to used MYOB as their accounts package. Things happen to people and this type of inadequate stalling block is a worry. I would like MYOB Programmers to take this on board and be more lateral in their approach, especially for those that actually OWN the company that is using MYOB. Thanking you. Gill Colson TMS34Views0likes1CommentSchool Based Apprentice - Off Job Training 25% of ordinary hours worked
Hi there, Can you advise how I set up the above as required by Fairwork Award. Apparently we have to pay our school based apprentice (Grade 10) 25% of Off Job Training e.g he will work 2 days per week = 15 hours then we have to pay 25% = 3.75 hrs How do I set this up in my payroll? Thanks for this. Regards Gill436Views0likes1CommentRe: When you downgrade does the current accounts, history flow to downgraded file
Hi Gavin I am so frustrated at present with MYOB. We transferred 3 files off the cloud back to our server. (Account Right Premier) The other 5 cloud files were downgraded to Account Right Plus. BUT now I have been charged in June for 8 cloud files - they said a refund will take 5-10 business days for the 3 files that are not there. They said an email saying cancelling MYOB subscription....... all that they mentioned was that there were three files with no allocation and they would cancel them. Emails detailing any type of cancelling should list details of files, account number and even serial number that they belong to. Then to find out they are telling me that 1 of our server files is locked and needs to be confirmed with 13 days. In the old system, you could confirm prior to the exipiration of total days. They sent me a file, went to upload and system said file cannot be confirmed as Account Right Plus has not been registered to serial number. At no stage did anyone in MYOB say anything about serial numbers when downgrading let alone that it seems like my server files now become AccountRight PLus. Sorry about the rant, but I need clarification from someone. Thanks Gill673Views0likes0CommentsRe: When you downgrade does the current accounts, history flow to downgraded file
Hi Doreen I have sent another message through. We want to move 4 files from AccountRight Premier to AccountRight Plus (we do not use the foreign currencies), but quite honestly its a mind field to sort through. The form that they say to fill in doesnt show wanting to move MYOB Program file from .....to MYOBProgram..... I presume this can be done as these files are in the cloud so there should be no disruption for working on???? I need this sorted before they charge the $170 per month for each file. It would be great if you could actually speak with someone about this in Australia. Thanks for your help. Regards Gill754Views0likes4CommentsRe: When you downgrade does the current accounts, history flow to downgraded file
Hi Doreen Regarding the 7 files we have in the cloud. At this stage, 3 Files will need to be downgraded to MYOB Business Lite and 1 to MYOB Business Pro. How does this get implemented? Also we have 4 Network (server) based files that are AccountRight Premier. Can these be downgraded to MYOB Business Lite and MYOB Business Pro as a desktop server version? Thanks for this. Regards Gill851Views0likes1CommentWhen you downgrade does the current accounts, history flow to downgraded file
WE ARE LOOKING TO MOVE FROM ACCOUNTRIGHT PREMIER AS WE HAVE A FEW COMPANIES AND NOW AT $170 PM FOR EACH FILE IN THE CLOUD , THIS IS COSTLY. JUST WANT TO KNOW, DOES THE HISTORY AND INFORMATION ALREADY HELD IN ACCOUNTRIGHT PREMIER FLOW DOWN TO WHATEVER PACKAGE WE MIGHT CHOOSE. WE ONLY HAVE 2 COMPANIES THAT HAVE PAYROLL USAGE. THANKS FOR THOUGHTS. REGARDS GILL963Views0likes10CommentsPurchases Returns and Debits tab
Hi there We have a invoice dated 4/4/2022. Part paid with balance owing. As 1/2/23 - supplier has now credited balance owing due to unfilled obligation. I then did a purchase credit of amount owing dated 1/2/23. Payables reconcilation as of 1/2/23 no longer shows this amount owing. BUT Pay bill under supplier comes up with outstandind debit memo on file with supplier, Click apply Debits, Click open register, Click cancel. I click Open Register, which shows the reversed purchase amount. I click Apply to Purchase and THERE is nothing there for me to apply the purchase cr against? Yet again the Payables reconciliation does not show the supplier anymore. I am confused. Thanks for any help. Regards GillSolved1.1KViews0likes2Comments