Forum Discussion

Tasqua's avatar
Tasqua
Experienced Cover User
2 years ago

When you downgrade does the current accounts, history flow to downgraded file

WE ARE LOOKING TO MOVE FROM ACCOUNTRIGHT PREMIER AS WE HAVE A FEW COMPANIES AND NOW AT $170 PM FOR EACH FILE IN THE CLOUD , THIS IS COSTLY.

JUST WANT TO KNOW, DOES THE HISTORY AND INFORMATION ALREADY HELD IN ACCOUNTRIGHT PREMIER FLOW DOWN TO WHATEVER PACKAGE WE MIGHT CHOOSE.

WE ONLY HAVE 2 COMPANIES THAT HAVE PAYROLL USAGE.

THANKS FOR THOUGHTS.

REGARDS

GILL

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi Tasqua 

     

    Thanks your post.

     

    If you wish to change your current subscription, all the history and information that were held in AccountRight will be available. However, there are features that you might notice is different from your current subscription to the product that you will be switching to. Features in each subscription varies. 

     

    Please let me know if you need further assistance.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Best regards,
    Doreen

    • Tasqua's avatar
      Tasqua
      Experienced Cover User

      Hi Doreen

      Regarding the 7 files we have in the cloud.  At this stage, 3 Files will need to be downgraded to MYOB Business Lite and 1 to MYOB Business Pro.

      How does this get implemented?

      Also we have 4 Network (server) based files that are AccountRight Premier.  Can these be downgraded to MYOB Business Lite and MYOB Business Pro as a desktop server version?

      Thanks for this.

      Regards

      Gill

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator

        Hi Tasqua 

         

        Sine you wanted to migrate from AccountRight to MYOB Business Lite and Pro it can only be access using web browser. Our migrations team can migrate your AccountRight file to MYOB Business Lite and Pro. To arrange this, you will need to complete the form on this page: Move online to MYOB Business. You can also check all the features available thru MYOB Business plans

         

        Please let me know if you need further assistance.

         

        If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

         

        Best regards,
        Doreen

    • Tasqua's avatar
      Tasqua
      Experienced Cover User

      Hi Doreen

      The Myob company files that are on the network/server can these been changed at any time to the cloud and is the two-step authenication  in place.

      Regards

      Gill

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator

        Hi Tasqua 

         

        Please let me know if you still further assistance with this concern. We'll be happy to help.

         

        Best regards,

        Doreen