Forum Discussion

Tasqua's avatar
Tasqua
Experienced Cover User
2 years ago

When you downgrade does the current accounts, history flow to downgraded file

WE ARE LOOKING TO MOVE FROM ACCOUNTRIGHT PREMIER AS WE HAVE A FEW COMPANIES AND NOW AT $170 PM FOR EACH FILE IN THE CLOUD , THIS IS COSTLY. JUST WANT TO KNOW, DOES THE HISTORY AND INFORMATION ALREAD...
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi Tasqua 

 

Thanks your post.

 

If you wish to change your current subscription, all the history and information that were held in AccountRight will be available. However, there are features that you might notice is different from your current subscription to the product that you will be switching to. Features in each subscription varies. 

 

Please let me know if you need further assistance.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

 

Best regards,
Doreen

  • Tasqua's avatar
    Tasqua
    Experienced Cover User
    2 years ago

    Hi Doreen

    Regarding the 7 files we have in the cloud.  At this stage, 3 Files will need to be downgraded to MYOB Business Lite and 1 to MYOB Business Pro.

    How does this get implemented?

    Also we have 4 Network (server) based files that are AccountRight Premier.  Can these be downgraded to MYOB Business Lite and MYOB Business Pro as a desktop server version?

    Thanks for this.

    Regards

    Gill

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi Tasqua 

       

      Sine you wanted to migrate from AccountRight to MYOB Business Lite and Pro it can only be access using web browser. Our migrations team can migrate your AccountRight file to MYOB Business Lite and Pro. To arrange this, you will need to complete the form on this page: Move online to MYOB Business. You can also check all the features available thru MYOB Business plans. 

       

      Please let me know if you need further assistance.

       

      If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

       

      Best regards,
      Doreen

  • Tasqua's avatar
    Tasqua
    Experienced Cover User
    2 years ago

    Hi Doreen

    The Myob company files that are on the network/server can these been changed at any time to the cloud and is the two-step authenication  in place.

    Regards

    Gill

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi Tasqua 

       

      Please let me know if you still further assistance with this concern. We'll be happy to help.

       

      Best regards,

      Doreen

      • Tasqua's avatar
        Tasqua
        Experienced Cover User
        2 years ago

        Hi Doreen

        I have sent another message through.

        We want to move 4 files from AccountRight Premier to AccountRight Plus (we do not use the foreign currencies), but quite honestly its a mind field to sort through.

        The form that they say to fill in doesnt show wanting to move MYOB Program file from .....to MYOBProgram.....

        I presume this can be done as these files are in the cloud so there should be no disruption for working on????

        I need this sorted before they charge the $170 per month for each file. 

        It would be great if you could actually speak with someone about this in Australia.

        Thanks for your help.

        Regards

        Gill

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