Hi Tasqua
Thanks your post.
If you wish to change your current subscription, all the history and information that were held in AccountRight will be available. However, there are features that you might notice is different from your current subscription to the product that you will be switching to. Features in each subscription varies.
Please let me know if you need further assistance.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Best regards,
Doreen
Hi Doreen
The Myob company files that are on the network/server can these been changed at any time to the cloud and is the two-step authenication in place.
Regards
Gill
Hi Tasqua
Please let me know if you still further assistance with this concern. We'll be happy to help.
Best regards,
Doreen
Hi Doreen
I have sent another message through.
We want to move 4 files from AccountRight Premier to AccountRight Plus (we do not use the foreign currencies), but quite honestly its a mind field to sort through.
The form that they say to fill in doesnt show wanting to move MYOB Program file from .....to MYOBProgram.....
I presume this can be done as these files are in the cloud so there should be no disruption for working on????
I need this sorted before they charge the $170 per month for each file.
It would be great if you could actually speak with someone about this in Australia.
Thanks for your help.
Regards
Gill
Hi Tasqua
I agree, the forms and website are difficult to navigate and find what you need.
FYI if you have 4 files on Premier (each subscription allows for 2 files) you will need 2 Premier subscriptions.
If you change then to Plus, you will need 4 Plus subscriptions. While dearer, the Premier subscription is better value than 2 Plus subscriptions.
If changing to Plus works better for you and MYOB 'hesitates' to change the files from Premier to Plus, get back to me. It can be done, despite what they may tell you.
Regards
Gavin
