Thill
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Re: Employee Pays stuck in Bank Transactions?
Our solution involved deleting the original "EP000..." bank file, then creating a new one after having created, and used, a new Payroll Clearing Account when creating a new (replacement) bank file for the pay run transaction(s). Of course we didn't upload the new bank file to the bank! To help ensure the individual pay transactions were cleared from MYOB's unallocated list, we created a Bank Rule specifying that the transactions of the appropriate matching pay description were to be allocated to the correct account. All good now, thanks, Thill =====================349Views1like0CommentsRe: Salary Sacrifice Superannuation
Our experience with Sal.Sac. (SS) is that MYOB aggregrates or combines SS and SG super payments ready for processing of super payments whenever you elect to do that. In our case, using MYOB Business software, we process super payments by selecting "Super payments" from the Payroll menu. At this point, logging in is required with the password being the same as the password for logging into MYOB in the first place (this 'replaces' the 'portal' logging in process previously used). You then Create super payments and should see all the super payments awaiting payment. All the super payments you want to process are then selected (usually you select them all), and then simply click the 'Authorise' (or 'Authorise now') button. MYOB should respond that the super payment(s) was successfully processed. There was some set-up required, and you should be able to find MYOB instructions for this. Just make sure you are designated as an Authoriser, not just a Creator of super payments! .. hope this helps, good luck!635Views1like0CommentsEmployee Pays stuck in Bank Transactions?
After processing a multi-employee Electronic Payment of Pays via the Bank File process for the first time, the individual Pays are now stuck in Bank Transactions! The cause is almost certainly that the 1-1000 bank account was selected as the account the payments would come from! It appears the correct account to select as the account the payments would come from, should have been a 'clearing account', either the default 1-3000 Electronic Clearing Account, or a newly created clearing account! Anyway, how can the Pays now be correctly allocated?Solved362Views0likes3CommentsRe: Payslips are not getting emailed to employees. The box to send is ticked but they are not being received. Help please....
There are 2 places where an employee's email address is recorded - the important one for emailing Payslips is under Payroll Details \ Employment Details \ Payslips, then when you click Email Payslips near the end of the Pay Run, MYOB should respond with a dialog saying "Emailing Payslips", and the Payslips should be successfully received. .. good luck!246Views0likes0CommentsPayment Summary missing in ATO for 2022-2023 fin. yr.
An employee who has resigned and been terminated and finalised through MYOB (including notification of the ATO) claims they are not seeing their Tax Statement/Payment Summary through their MyGov/ATO account. Could you please advise whether there's a recognised problem with MYOB pay data not being reported properly to the ATO, alternatively what are we possibly doing incorrectly that would cause the missing Tax Statement/Payment Summary problem?Solved422Views1like5CommentsRe: How do partial Pay EFT pmts get matched to a single Pay Run amount in MYOB Business? [Recently we paid a Pay in 2 separate EFT Xactions - Now we cant MATCH these to MYOB's Pay record]
Our solution was to create a payment/deposit to our MYOB-linked bank account, equal to the full pay amount, from a separate/personal bank account. Then create an equal payment from our MYOB-linked bank account back to our personal bank account. This allowed us to allocate the two partial Pay pmts and the newly created deposit to 9-2000 Incorrect Imported Transactions. AND, to match the newly created single payment to the actual Pay. Voila! and QED. This was much simpler for us than reversing a whole Pay Run for multiple employees and re-doing the Pay Run. Please feel free to use and share this work-around with others.414Views1like0CommentsRe: How do partial Pay EFT pmts get matched to a single Pay Run amount in MYOB Business? [Recently we paid a Pay in 2 separate EFT Xactions - Now we cant MATCH these to MYOB's Pay record]
Dear Princess, unfortunately the suggested solution is messy and would end up misrepresenting what actually transpired, with the MYOB record having two Payslips, whereas the employee already has the single correct Payslip. Note: The employee was advised of need to split their pay across two bank payments and gave their approval for doing so. MYOB already allows matching of "unbalanced transactions" such as partial payments against invoices, and splitting payments/withdrawals across Bills. In the interests of efficiency and accurate records, MYOB Business should allow for the matching of partial employee EFT payments against a single Pay Run record/transaction. Could you please appeal to MYOB programmers for the provision of the requested functionality? .. thank you, Thill 11-7-23 ================500Views2likes1CommentRe: How do partial Pay EFT pmts get matched to a single Pay Run amount in MYOB Business? [Recently we paid a Pay in 2 separate EFT Xactions - Now we cant MATCH these to MYOB's Pay record]
.. extra info:- When I try to MATCH either of the 2 bank Xactions with the Pay record I get a 'red-outlined' warning msg across the top of the screen reaading: "An unbalanced transaction may not be recorded".528Views0likes3Comments