Employee Pays stuck in Bank Transactions?
After processing a multi-employee Electronic Payment of Pays via the Bank File process for the first time, the individual Pays are now stuck in Bank Transactions! The cause is almost certainly that the 1-1000 bank account was selected as the account the payments would come from! It appears the correct account to select as the account the payments would come from, should have been a 'clearing account', either the default 1-3000 Electronic Clearing Account, or a newly created clearing account!
Anyway, how can the Pays now be correctly allocated?
Our solution involved deleting the original "EP000..." bank file, then creating a new one after having created, and used, a new Payroll Clearing Account when creating a new (replacement) bank file for the pay run transaction(s). Of course we didn't upload the new bank file to the bank!
To help ensure the individual pay transactions were cleared from MYOB's unallocated list, we created a Bank Rule specifying that the transactions of the appropriate matching pay description were to be allocated to the correct account.
All good now, thanks, Thill
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