Forum Discussion

Contributing User

3 years ago

Solved

Stuck un back up

Hello,

Our file has been stuck in back-up for quite a while. I have sent a support request through email and had no response yet and had 2 chat sessions during which I was told to wait.

Is there a way this could be done quicker please?

3 Replies

Replies have been turned off for this discussion

Doreen_P
MYOB Moderator
3 years ago
Hi, i_am_nina

Thanks for your post, and welcome to the MYOB Community Forum.

We were able to the fixed script on your company file. You should be able to open the file without any error message. Please let us know if you require any further assistance with this. We are happy to assist.

Best regards,

Doreen
i_am_nina
Contributing User
3 years ago
Hi Doreen,

Thank you so much, it's working!
Doreen_P
MYOB Moderator
3 years ago
Hi, i_am_nina

Thanks for updating us.

We are glad to hear that it is working now. Please feel free to post again if you require any further assistance. We are delighted to assist you.

Best regards,

Doreen