Forum Discussion

i_am_nina's avatar
i_am_nina
Contributing User
2 years ago

Stuck un back up

Hello,   Our file has been stuck in back-up for quite a while. I have sent a support request through email and had no response yet and had 2 chat sessions during which I was told to wait.    Is t...
  • Doreen_P's avatar
    Doreen_P
    2 years ago

    Hi, i_am_nina 

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    We were able to the fixed script on your company file. You should be able to open the file without any error message. Please let us know if you require any further assistance with this. We are happy to assist.

     

    Best regards,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, i_am_nina 

 

Thanks for your post, and welcome to the MYOB Community Forum.

 

We were able to the fixed script on your company file. You should be able to open the file without any error message. Please let us know if you require any further assistance with this. We are happy to assist.

 

Best regards,

Doreen

  • i_am_nina's avatar
    i_am_nina
    Contributing User
    2 years ago

    Hi Doreen,

     

    Thank you so much, it's working! 

     

     

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi, i_am_nina 

       

      Thanks for updating us.

       

      We are glad to hear that it is working now. Please feel free to post again if you require any further assistance. We are delighted to assist you.

       

      Best regards,

      Doreen

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