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BeckyT's avatar
BeckyT
Cover User
23 days ago
Solved

MYOB stuck in back up mode

Hi, hoping I can get some urgent help. Our file is stuck in back up mode, I send an email request for help 5 days ago but no one has gotten back to me.

How do I contact someone for some help, please.

  • Hi BeckyT,

     

    I hear you. Having trouble with your file backup and no response yet? That's not cool at all. But hey, don't sweat it! I'm here to get things back on track for you. I've just done a bit of magic on your account and applied a fix. All you need to do is log out and log back in again. Fingers crossed, your file should be back in action!

     

    Feel free to reach out anytime you need further assistance.

     

    Cheers,

    Princess

2 Replies

  • Princess_R's avatar
    Princess_R
    MYOB Moderator

    Hi BeckyT,

     

    I hear you. Having trouble with your file backup and no response yet? That's not cool at all. But hey, don't sweat it! I'm here to get things back on track for you. I've just done a bit of magic on your account and applied a fix. All you need to do is log out and log back in again. Fingers crossed, your file should be back in action!

     

    Feel free to reach out anytime you need further assistance.

     

    Cheers,

    Princess