Forum Discussion

TMyers's avatar
TMyers
Contributing User
3 months ago

MYOB STUCK IN BACK UP PROCESS

Please can i have some assistance as my Account Right Back up Process is always getting stuck and takes a long time.

Thanks in advance

  • Hi TMyers

     

    I'm happy to help you with your file being stuck in the backup status. However, after checking the file connected your email address, it seems to not show any signs it is still stuck. If you still need or have any other concerns, don't hesitate to create a new thread in the forum. 

     

    Thanks,

    Genreve

     

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi TMyers

     

    I'm happy to help you with your file being stuck in the backup status. However, after checking the file connected your email address, it seems to not show any signs it is still stuck. If you still need or have any other concerns, don't hesitate to create a new thread in the forum. 

     

    Thanks,

    Genreve

     

    • TMyers's avatar
      TMyers
      Contributing User

      Thanks for your help, it seems to be working fine again now which is good

      • Princess_R's avatar
        Princess_R
        MYOB Moderator

        Hi TMyers,

         

        I'm glad to hear that everything is working fine again! If you encounter any more issues or need further assistance, feel free to reach out. 

         

        Cheers,

        Princess