Forum Discussion

JANELLE's avatar
JANELLE
Experienced Cover User
11 months ago

MYOB NOT PROCESSING INVOICE

Yet again we have this problem where MYOB keeps timing out and not allowing a Purchase Order to progress to being changed to an Invoice.

 

Could you please run a COmbined Inventory Script over our File ID No. 1  as this has fixed the problem in previous times.

 

If this could be done ASAP would be aprpeciated.

 

Regards and thankyou

Janelle

  • Genreve_S's avatar
    Genreve_S
    11 months ago

    Hi Janelle, 

     

    Thanks for posting your concern in the forum. 

     

    I'm sorry to hear about your difficulties converting your order into an invoice. I ran the script to your Company file ID 1. 

     

    Let us know if the issue persists and we'll help further. 


    Thanks,
    Genreve

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    11 months ago

    Hi Janelle, 

     

    Thanks for posting your concern in the forum. 

     

    I'm sorry to hear about your difficulties converting your order into an invoice. I ran the script to your Company file ID 1. 

     

    Let us know if the issue persists and we'll help further. 


    Thanks,
    Genreve

    • Flav45's avatar
      Flav45
      Experienced User
      3 months ago

      Hi I am have the same problen on one of our invoices

      It will not even let me delete and re-enter invoice to see if that will resolve the problem 

      let me know how we can fix this problem ?

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