Forum Discussion

TMyers's avatar
TMyers
Contributing User
7 days ago

MYOB STUCK IN BACK UP PROCESS

Please can i have some assistance as my Account Right Back up Process is always getting stuck and takes a long time. Thanks in advance
  • Genreve_S's avatar
    Genreve_S
    6 days ago

    Hi TMyers , 

     

    I'm happy to help you with your file being stuck in the backup status. However, after checking the file connected your email address, it seems to not show any signs it is still stuck. If you still need or have any other concerns, don't hesitate to create a new thread in the forum. 

     

    Thanks,

    Genreve

     

Genreve_S's avatar
Genreve_S
MYOB Moderator
6 days ago

Hi TMyers , 

 

I'm happy to help you with your file being stuck in the backup status. However, after checking the file connected your email address, it seems to not show any signs it is still stuck. If you still need or have any other concerns, don't hesitate to create a new thread in the forum. 

 

Thanks,

Genreve

 

  • TMyers's avatar
    TMyers
    Contributing User
    3 days ago

    Thanks for your help, it seems to be working fine again now which is good

    • Princess_R's avatar
      Princess_R
      MYOB Moderator
      2 days ago

      Hi TMyers,

       

      I'm glad to hear that everything is working fine again! If you encounter any more issues or need further assistance, feel free to reach out. 

       

      Cheers,

      Princess