Forum Discussion

RNI's avatar
RNI
Experienced User
10 months ago

Myob file is stuck in backing up process

Hi MYOB Team,

 

MYOB file is tuck in backing up process.

 

Could someone please attend to this matter urgently as the BAS Lodgements are due to processed ASAP.

 

Thanks 

RI

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    10 months ago

    Hi RNI,

    Thank you for your post. I'm happy to assist you with this matter. I've sent you a private message to gather additional information that will aid us in resolving the issue. Please check your inbox.
     

    I look forward to your response.

    Best regards,
    Earl

    • RNI's avatar
      RNI
      Experienced User
      10 months ago

      Hi Earl,

       

      I replied to your email. Please proceed further from thereon

       

      Thanks

       

       

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator
        10 months ago

        Hi RNI,

        I have executed the online script on your file to address the issue successfully. Kindly inform me if you continue to experience any issues, and we will proceed with further investigation.

        Looking forward to hearing from you soon!
        Regards,
        Earl

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