Forum Discussion

RNI's avatar
RNI
Experienced User
7 months ago

Myob file is stuck in backing up process

Hi MYOB Team,   MYOB file is tuck in backing up process.   Could someone please attend to this matter urgently as the BAS Lodgements are due to processed ASAP.   Thanks  RI
Earl_HD's avatar
Earl_HD
MYOB Moderator

Hi RNI,

Thank you for your post. I'm happy to assist you with this matter. I've sent you a private message to gather additional information that will aid us in resolving the issue. Please check your inbox.
 

I look forward to your response.

Best regards,
Earl

RNI's avatar
RNI
Experienced User
7 months ago

Hi Earl,

 

I replied to your email. Please proceed further from thereon

 

Thanks

 

 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    7 months ago

    Hi RNI,

    I have executed the online script on your file to address the issue successfully. Kindly inform me if you continue to experience any issues, and we will proceed with further investigation.

    Looking forward to hearing from you soon!
    Regards,
    Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    7 months ago

    Hi RNI,

    I would like to check if you're still having this issue? if so, feel free to post again and one of us will be happy to assist you.

    Regards,
    Earl