Forum Discussion

Anita_Humphreys's avatar
Anita_Humphreys
Contributing Cover User
2 years ago
Solved

MYOB stuck in backup mode

Unable to open MYOB AccountRight this morning.....status.....Backing up.

 

  • Isaiah_C's avatar
    Isaiah_C
    2 years ago

    Hi Anita_Humphreys,

     

    Thank you for the post and for letting us know your concern. Thank you for the error message and I'm sorry for the inconvenience that you're experiencing. I've run a script over the file. Please let me know how it goes.

     

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Kind regards,

    Sai

7 Replies

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  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 years ago

    Hi Anita_Humphreys,

     

    Thank you for the post and for letting us know your concern. Thank you for the error message and I'm sorry for the inconvenience that you're experiencing. I've run a script over the file. Please let me know how it goes.

     

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Kind regards,

    Sai

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 years ago

    Hi PBTannie,

     

    Thank you for the information. I've run a script over the file and please let me know how it goes. I've removed the serial number on your post for as we are not allowed to provide any personal information on a public post. 

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

     

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 years ago

    Hi PBTannie,

     

    Thank you for reaching out to us and I'm sorry for the inconvenience. May I have the last 4 digits of your serial number and the company file ID that can be found by going to Help>>About MYOB AccountRight.

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

  • PBTannie's avatar
    PBTannie
    Experienced Cover User
    2 years ago

    Isaiah_C  We can't log in to get the serial number.

     

    Our account number for invoices is 41670, will this do? admin@Powabeam.com.au

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