Forum Discussion

AccountsST's avatar
AccountsST
Contributing User
2 years ago

Myob file stuck on Backup

Hi

One of our company files is froze on back up - if you could please reset so we can log in

  • Isaiah_C's avatar
    Isaiah_C
    2 years ago

    Hi AccountsST,

     

    Thank you for the information. I've run a script over the file. Please let me know if it's now working.

     

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Kind regards,

    Sai

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 years ago

    Hi AccountsST,

     

    Thank you for the post and welcome to the Community Forum. I'm sorry to hear that you are having an issue with your MYOB and you can't access it. I'll be glad to help you with this. I'll be sending you a private message to get some of your information.

     

     

     Please let me know if you need further help.

     

    Kind regards,

    Sai

      • Isaiah_C's avatar
        Isaiah_C
        MYOB Moderator
        2 years ago

        Hi AccountsST,

         

        Thank you for the information. I've run a script over the file. Please let me know if it's now working.

         

         

        Please let me know if you need further help.

         

        If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

         

        Kind regards,

        Sai

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