Preshs_OzExperienced Cover UserJoined 7 years ago40 Posts16 LikesLikes received1 SolutionView All Badges
ContributionsMost RecentMost LikesSolutionsRe: Payroll - creating new employee Thank you Sai! Followed your instructions and voila! Re: Payroll - creating new employee Great idea Suzy888 to enter our own email address until they fix this glitch! Re: Payroll - creating new employee We have a high turnover of casual staff here, especially coming up to Christmas, and I can assure you this is going to be an issue if I have to wait till the employee enters their data so that I can over-ride what they've entered. Geez! Re: Payroll - creating new employee I agree Bronwyn. It has disappeared and Im not a fan of having "staff" who we employ on a casual/trial basis to have their data entry override mine! Why are we fixing things that are not broken?! 🙄 Re: MYOB AccountRight Command Centre Changes Why fix something that wasn't broken?! So I had set certain restrictions for our staff to NOT access certain parts of sales/purchases but can still raise invoices etc. Now, they have links to overdue debtors AND creditors which is totally unacceptable. This was supposed to make things easier? For who exactly? Now I have to rejig the User Preferences for each user to NOT view Aged Receivables/Payables etc. Not really saving my time! Re: Payroll reporting not working Still not working... Re: Unable to reprint invoice in locked period Thanks Raven, just tried using this option and I get a pop-up window with the following message?? Tried "view all activity" and get a similar pop-up...... Re: Restoring from Prior Backup to Retrieve data from 2016 Thanks Tracey, None of the options were possible. I did, however, have an old version of +MYOB AccountRight v19.16 Premier + sitting on this computer, which I thought I might try as this is what we used before upgrading (and I still use for another client) and considering all i wanted was one invoice and not change any data, it actually worked! Thank you so much for your help! Restoring from Prior Backup to Retrieve data from 2016 So after being ON HOLD for 1.5hrs, and then subsequently being transferred to the Partners division only to be told that I need to go to another section with a further wait time of 70-77 minutes, I can honestly say this is the very first time I have EVER truly been disappointed in MYOB since its conception. What happened to calling technical dept, getting a ticket number for a call back, or even choosing to be on hold to speak to someone who actually knows what they are doing?! Needless to say Ive restored prior backups and am still unable to obtain one particular invoice from 2016 due to purged information. The file that I do need now has a serial number issue......WTH?! Ive attached an image and hopefully someone can shed some light as to how to retrieve this document. Re: Inventory - Limiting Staff Access Thanks so much Emily! I had initially set them up as Read Only, but PRIOR to assigning the roles etc. Ive made the change back to Read Only Access at User Setup Point and voila! It works! You're a star!