Carbine
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Joined 6 years ago
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What are we paying for?
If you try to reclaim the surcharge fees the client ends up with a payment that doesn't match the invoice they just received. If you don't try to reclaim the surcharge fees you end up with a payment into your bank account that can't be matched to anything as the invoice shows as closed. The reason for this gripe is that I'm not an accountant, I pay MYOB a monthly fee to hopefully make my life easier. I am also not opposed to the online fee collection (although 1.2% would be a lot closer to the mark than 1.8%) but at least integrate the whole thing properly. Cranky Book KeeperRe: What are we paying for?
Thankyou Shella, Since my last gripe, Someone with AccountRight desktop software (not me) has gone in and fixed the non matching invoice but I cant view it to see what they did because I don't have the software. I've got auto-matching turned on, I've got a fee expense account set up (and I checked, the surcharges are in there). I have the payment category set as my bank account (the same one as the bank feed). Is the MYOB repair fairy going to fix this every time someone decides to pay by c/card or BPay (if so there's another one waiting in my bank feed) or do I just turn off the payment option and we both miss out. It is obviously fixable if you have AccountRight, any suggestions? CarbineRe: EOFY Leave hrs do not balance
Thankyou Gavin 12345, Companies rarely admit their errors, so thankyou. I'm fastidious when it comes to doing payroll, hence I had no idea how to repair the error because I can't see how it occurred. Now I know I can fix it later for cosmetic effect. Thankyou again Carbine518Views0likes1CommentRe: EOFY Leave hrs do not balance
All I want to know is can I leave it as is. I've never adjusted pays manually, the problems all occurred during the 'upgrade'. All the employees in question have now left. I know they were paid correctly at the time. All the dollar values match. Do I need to spend endless hours fixing an MYOB software stuff-up or not?571Views2likes0CommentsEOFY Leave hrs do not balance
My Payroll Register and Payroll Activity reports match exactly for the $ amounts but the leave balance (hrs) does not. Some, but not all, employees who left during the FY and had their leave paid out have a negative hrs value in the Payroll Register but not in the Payroll Activity. I suspect it might be due to A/L hrs carried over from previous yrs. Does it matter for EOFY finalisation? Thanking MYOB Supporters in advanceSolved643Views0likes6Comments