Lloydy
Experienced Cover User
Joined 14 years ago
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Re: Enhanced security measures are live - Update 20/11 *Edit 21/11/24
Thanks Amanda my MYOB and email are on different computers. I have set up SMS on my mobile but I only work 3 days a week and go on holidays so we need to have it on another device in case Im not there. They told me to try with email again next week. Will see - I dont have a lot of confidence in them76Views0likes0CommentsRe: Enhanced security measures are live - Update 20/11 *Edit 21/11/24
Just spent over an hour trying to get on to MYOB finally got someone who advised that I set up the SMS code to my phone as our email code was taking 20 minutes to come through then you would put it in and of course it was no good (took too long) . Thats fine that it now comes to my phone but I dont work every day and what about when Im on holidays. He said wait a few days and see if the email works again otherwise WHAT? No help its a bloomin joke.91Views1like2CommentsRefund
Hi I had to do a refund which on an overpayment. Subsequently I sent it to the wrong account and it bounced back into our account. I tried to do a reversal but MYOB said something about not being able to do this (maybe as its online - not sure) so I entered it as a payment in and placed in Suspence Account (couldnt enter it on a closed invoice). Now I have written them a cheque which is entered in Suspence Account but am worried when it shows up on this months reconcilitation it wont balance. How should I have handled this. Thanks for your help.Solved1.1KViews0likes1CommentChange us salary sacrifice
Hi I have to change a salary sacrifice for one of my staff from a % base to a set amount. Do I have to set up a new Salary sacrifice deduction or do I use the old one. I have tried to set amount to $100 per pay but it doesnt stay in the format I can add it to wages under their card in wages but think I may have to make a new salary sacrifice deduction for this to link right273Views0likes1Comment