ContributionsMost RecentMost LikesSolutionsRe: Old 'Open' Bills Thanks Dorren, much appreciated. Old 'Open' Bills Please refer to the attached, how do you delete/remove old 'Open' bills from previous FY (without it popping up elsewhere, esp EOY audit). It's a difference payment for a bill that was paid less than the invoice. What do I need to factor in when deleting/removing N/A 'Open' bills? Thank you! SolvedClear Prepare Electronic payments without creating a bank file… I’ve love to PM a MYOB moderator about this issue but in short: I need to remove unprocessed payments without affecting your existing ledgers. Email/msg from accountants: The payments appearing in the ‘Prepare Electronic Payment’ window in MYOB are a result of how the payroll for 17th Sept was processed. Since a bank file was not generated during the payrun, the payments that automatically appeared for electronic processing will remain in the system until a bank file is created. However, we advise against generating a bank file from that specific payrun, as we have reviewed the MYOB accounts and confirmed that all transactions from September 17th have been correctly coded. Running a bank file at this stage may result in the creation of unwanted journal entries. We understand that the bank file was not created due to the correct reprocessing of [an employees] pay. SolvedRe: Exporting expanded GJ for 23-24FY Hi Princess, Thank you for the above reply. I've tried everything above with no luck - I'm going to assume it's the report size (too big). Is there another way I can export this report? Thanks, Bec Exporting expanded GJ for 23-24FY Hi all, I need to export the above-mentioned report; however, I am getting the below msg every time (on both desktop and web). Sorry, we couldn't export this report. Try exporting again after a few minutes or contact our support team Any suggestions? Thanks, Bec Re: (Unknown): ShowUIView(CardDetail,...,...)ShowUIView(CardDetail,...,...) Hi Earl, Apologies for the delayed reply. 9182 Kind regards, Bec (Unknown): ShowUIView(CardDetail,...,...)ShowUIView(CardDetail,...,...) (Unknown): ShowUIView(CardDetail,...,...) Error Log attached - can someone please assist? SolvedRe: Change of owner The customer service team have actually just actioned the change/s for users. Thank you. Re: Change of owner I've done everything that they've asked of me. Change of owner There are two owners listed on our account, both are no longer employed. I have been trying to get this sorted since September 2023 and it's beginning to be a joke - I've been jumping through hoops. I understand privacy/security etc but c'mon - I can't even setup bank feeds!! Is there someone that can help faster than MYOB <customer_service@contact.myob.com>?? Solved