Clear Prepare Electronic payments without creating a bank file…
I’ve love to PM a MYOB moderator about this issue but in short:
I need to remove unprocessed payments without affecting your existing ledgers.
Email/msg from accountants:
The payments appearing in the ‘Prepare Electronic Payment’ window in MYOB are a result of how the payroll for 17th Sept was processed.
Since a bank file was not generated during the payrun, the payments that automatically appeared for electronic processing will remain in the system until a bank file is created. However, we advise against generating a bank file from that specific payrun, as we have reviewed the MYOB accounts and confirmed that all transactions from September 17th have been correctly coded. Running a bank file at this stage may result in the creation of unwanted journal entries.
We understand that the bank file was not created due to the correct reprocessing of [an employees] pay.
Hi rbray,
To locate the unprocessed payments generated during the payroll for September 17th, reverse the transaction to remove the payments from the 'Prepare Electronic Payments' window. After reversing the payroll transactions, reprocess the payroll for September 17th, ensuring that no bank file is generated. Then, review your financial reports to ensure that all transactions are correctly coded and that the integrity of your ledgers is maintained.
For further assistance, you can contact our support team through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.
Regards,
Earl
