Adele2442
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Joined 3 years ago
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Re: Unable to export items make changes & then import - Urgent please.
What ever you have done has completely fixed it. There were no errors at all - so thank you very much. I'm going to grab you whilst I can on another issue, I have only ever been able to drag and drop into the in tray, I have never been able to drag into the the attachments section of a transaction, yet my colleague can on his. Could this please see if this is a software bug also. Thank you so muchUnable to export items make changes & then import - Urgent please.
Really struggling with exporting and then importing items. For test purposes I only make ONE change to a price of an item on CSV and then import back with just the one change. It will not do it for love nor money, MYOB live chat informed me it was an error on my software and to try web browser. Neither work please help. FROM DESK TOP: I am exporting our items using the tabs selection and then selecting all the fields (as we use price levels) Exports fine, I make 1 change to the price of an item and export back. The majority of the faults is Error 4077 - You have sales for this item. This is when MYOB live chat advisor told me there must be an error in the software as it should do this. Advised to try again through web version. FROM WEB VERSION: This does not allow me to export the price levels. So as I cant export the data I need, I revert to exporting from desk top and decide to import via web browser. All is going well and once uploaded it doesn't show hardly any errors so I think I have cracked it (see image) - I press "next" and I get a message saying it couldn't be imported due to column errors!!! (see image) I don't change anything from it being exported to imported except I change a price on an item from $0 to $10 that is all I change. It maybe that I am unable to export from the desktop and import to the web. Can someone please do a software check on our desktop version to see if there are any fixable errors please. 12873 and serial number ending in 3960 Thank you :)SolvedMYOB IT Consultants
Hi Team, We are currently partnering with a development team to create a largescale database which needs to interact with MYOB pushing information back and forth either via API data or reports. Could MYOB advise me of any MYOB advisors out there who are savvy with the backdoor IT side of MYOB as well as simply the basic program workings. We would love to connect with them. Many thanks Adele173Views0likes2CommentsRe: MYOB Secure Invoicing Upgrade: update and Summary 11/03
I am soooo angry with MYOB right now. It is now taking me 30-40mins to email our sales invoices which used to take me seconds!!! We have 4 directors who are understandably unwilling to forward such sensitive information. I have no choice to get in a Xero advisor in because this basic task has now been removed from us. Honestly so angry.262Views8likes0CommentsRe: MYOB Secure Invoicing Upgrade: update and Summary 11/03
We are off to Xero. The payment fee's are not our gripe as we can amend that, the real issue here is that MYOB are protecting their own back by only having legitimate users, however, the users are risking FAR, FAR much more by handing over immensely sensitive documents to MYOB. For goodness sake the big player companies get hacked so I'm pretty sure MYOB wouldn't be a match however, look what they have!195Views4likes0CommentsBAS submission query.
When I submit my BAS I go on the web browser and select "Accounts" > "Prepare BAS / IAS" and continue to submit direct from there - all good! However, I realise I can also submit it from the "Reporting" > "BAS Reports" tab as well - however, it doesn't show that I have already submitted BAS from the accounts tab. If I go on the accounts TAB it shows that I have lodged it (Image attached) but if I click on the Reports tab - it doesn't show that this has already been sent (like they don't talk to each other) if that makes sense. My question is, which tab (Accounts or Reporting) should I choose when lodging BAS (I lodge direct from MYOB) it appears they are separate, as the Reporting TAB encourages me to lodge BAS when I have already done it in the Accounts tab. So I am a little confused. I have attached a screen shot of the "accounts" tab where I lodged from, showing the submissions and I have attached a screen shot of the "reports" tab where it doesn't show a lodgmentSolved72Views0likes1CommentRe: Adding text to a sales invoice which is not visible on the actual invoice
Thank you for your response it is much appreciated. We have a field named "journal memo". It tends to autopopulate with "sale;JackSmith" (or whatever the customer name is) I just want to double check that overwriting this will not affect any reports. Is this field completly irrelevant? Many thanks Adele303Views0likes1CommentAdding text to a sales invoice which is not visible on the actual invoice
Does anyone know if there is the ability to enter comments on a sales invoice but is NOT visible to the customer. For example is there a comments box we can add to the invoice template for internal use only and not visible on the actual invoice - if that makes sense. Thank you :)Solved415Views0likes3Comments