Paula3
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Joined 3 years ago
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Issue - Duplicate Superannuation Payment in MYOB
Good afternoon, On 21/01/2025, I processed the superannuation payment for December. Unfortunately, due to an issue with my phone, I didn't receive the verification code to fully authorise the payment, so it remained pending in the "Manage Payments Pending" section. On 30/01/2025, my phone worked properly, and I received the code to authorise the payment, so it was successfully processed. The issue now is that MYOB has recorded the payment twice: once on 21/01/2025, and again in the Bank Feed section with the date 30/01/2025. I'm unsure how to match this pending transaction, as it is causing a duplication of the superannuation payment, which is affecting my ability to reconcile the account. Could you please advise how to proceed to avoid the duplication of the super payment in MYOB? Thank you for your assistance. Paula.Superannuation amount balance does not match with payroll activity report
Good evening, I make the superannuation payments monthly during the first week of each month I have reviewed the superannuation payments and noticed that the balance in account 2000 doesn’t match the payments processed each month. All superannuation payments align with the amounts from the payroll activity report, and I process these payments monthly using MYOB. I have attached a superannuation report for your reference, showing both the amounts processed and the discrepancies. Could you please provide guidance regarding this issue? Thank you very much for your assistance.Re: Payroll Clearing Account
Hi Jem, Thanks for your message. Could you please clarify this to me? The transactions were matched in the Bank Feeds when they were processed. Should I go to Spend Money and pay from CBA General Account and then add the payroll clearing account and amount? - Please, find attached a screenshot. Thank you.Delete a Superannuation Transaction
Hello, There is one staff under 18 who works less that 30hrs per week so super is not payable. The superannuation field wasn't cleared to cero when payroll was processed in May to this staff so we have this transaction pending in the SUPER PAY tab. How could this super transaction be deleted from the system? Thank you.Payroll Clearing Account
Good morning, I process payroll fortnightly and I always match the transaction in the Bank Feeds (without any issue). I have noticed that there are 4 transactions on the Payroll Clearing account. Do you know why this has been happening? How could it be fixed? Please, find attached the payroll clearing account report. Thanks in advance.BAS transactions don't come up on the GST report
Good morning, We lodge and pay the BAS monthly: 1. I record a a journal entry including the amounts for GST paid, PAYG Withholding payable and CBA General account. 2. Go to Banking>Bank Feeds and the amount from the CBA General account and the amount for the BAS paid MATCH. 3. Then, at the end of each month I create the GST report and review all the transactions and the transactions related to the BAS come up. I am just checking the transactions for the month of July and the journal entry related to the BAS don't come up. Could you please help me with this? Please, find attached a pdf. Thank you.EOY Finalisation - PAYG withholding amount differs
Hello, I am in the process of confirming the STP amounts reported to the ATO. I have noticed that the PAYG withholding amount in the YTD verification report is $52 higher that in the Payroll summary report in MYOB. This is because an employee had $52 credited in the PAYG withholding account by mistake. How could I fix this issue so the PAYG Withholding amount from the Payroll register matches with the Payroll activity report? This happened in December 2023. Thank you.Annual leave accrual for an employee who works permanent part-time and casual
Hello, Which is the best way to process the payroll for an employee who works part time and casual for the same company? I separate the hours worked as permanent part-time and the hours worked as casual because there is a different pay rate, but MYOB accrues the total working hours for Annual Leave. I just want to accue for annual leave the hours worked as permanent part-time in MYOB and not for the casual hours. Could you please proved advice about this? Thank you for your assitance.
