Conspirio
Experienced User
Joined 3 years ago
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Accidental payments, how to reconcile?
Hi Guy's, I hope this is a simple one for the experienced :) I have one customer who has paid me with no open invoice to them and another whom has paid 1 invoice twice. I am wondering the best way to record these so as I can reconcile the bank balance? For option 1 I was going to open an invoice then apply the payment, and then open a credit invoice to match to the refund payment. I am wondering if this is the correct way and/or if this affects my tax/income? For option 2 I was going to apply the 2nd payment to the same invoice then refund as a customer credit. Am I on the correct path or is there a more suitable way to process this? Many Thanks for your time :) Much Appreciated.Re: Applying credits to a supplier payment?
I wish to reignite this conversation, Surely the IT team have looked into this and can rectify the issue we are all screaming to be fixed. Why on earth can I not have a list of my open bills AND credits? therefore we can select the open bills, come to a total, select the open credits, then have the credits taken of the bills total then whollah, a new total with credits applied.... this process would be SO MUCH EASIER! Sorry for the abruptness but this process is soooo frustrating!Re: Cannot upload pics into Intray.
This did not work. I am using my mobile to take and upload pics and it has worked previously, I doubt file size is the issue. Clear caches didn't work, different browser and device, same issue. Will not upload from mobile or laptop. Mobile using Samsung internet, laptop using chrome....
