KAAccounts
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Joined 3 years ago
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Super Payment Returned to Bank Account
Hello, We paid our superannuation for last quarter in bulk through MYOB however the payments for 2 of our employees has bounced back into our bank account. How do I receipt the deposit and repay the super with the correct details as there seems to be two quite different methods described online:- https://www.myob.com/au/support/myob-business/payroll/superannuation/returned-superannuation-contributions https://www.myob.com/au/support/myob-business/payroll/superannuation/make-superannuation-payments/reversing-superannuation-payments We pay our super through MYOB but have never had any communication from the Pay Super Team for any of our companies over the past 8 years. Didn't even know they existed! Regards, Amanda413Views0likes1CommentRe: bounced super payments
Thanks I'll try this. How do I handle the bounced back payment - there seems to be 2 methods which are very different. https://www.myob.com/au/support/myob-business/payroll/superannuation/make-superannuation-payments/reversing-superannuation-payments or https://www.myob.com/au/support/myob-business/payroll/superannuation/returned-superannuation-contributions Thanks, Amanda242Views0likes0Commentsbounced super payments
Hi, I don't seem to be able to create a post in this community anymore. There is no "Create a Post" button anymore which is super frustrating. My issue is with a missing super fund from the MYOB list. The USI is 76746741299027 which MYOB has as the AMP Personal Superannuation Fund. The ATO's super fund lookup has it as Personal Superannuation Plan overseen by National Mutual Retirement Fund. Super attempted to be paid to this fund has bounced back. Please help! Thank you, Amanda345Views0likes2CommentsStaff Card Crashes
Hi, Could you please run a script over our MYOB AccountRight as we cannot access several of our employee cards. This seems to happen everytime we have an upgrade. Is this something that MYOB could address in future releases? The last 4 digits of our serial number is 2042. Company File ID is 1. Thanks!Solved321Views0likes4CommentsEmployee Card Crashes MYOB
Hi, Could you please run a script over our MYOB AccountRight as we cannot access several of our employee cards. This seems to happen everytime we have an upgrade. Is this something that MYOB could address in future releases? The last 4 digits of our serial number is 2042. Company File ID is 1. Thanks!Solved355Views0likes5Comments