FinanceDMPL
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Payroll - sending payroll info to the ATO
Has anyone had trouble with sending payroll information to the ATO today?? I keep getting an error message "something went wrong - the action couldn't be completed - please try again in a moment". Well I have tried 6 times now and it STILL isn't working! It seems that EVERY time a new update is rolled out this same problem arises - inability to send payroll information to the ATO! You would think that the programmers would check this before rolling out an update!! It is a critical area within payroll.91Views0likes6CommentsTax Department Declaration for Payroll
Has anyone had problems with reporting payroll to the ATO today?? When trying to send the payroll information to the ATO I keep getting a message "something went wrong - the action couldn't be completed - please try again in a moment" - well I have tried 6 times now and keep getting the same message! It seems that EVERY time a new update is performed in MYOB the same issue happens - cannot do the declaration to the ATO! You would think that the programmers would check this before releasing an update - so that it works!!!!26Views0likes1CommentTaxable Payment Reporting to the ATO
There is an issue with the reporting of Taxable Payments to the ATO in relation to sub-contractors within the building and construction industry - when entering a suppliers invoice and you select the box at the top of the screen "Reportable Payment" - it records the whole amount of the invoice. We have many sub-contractors that we use and their invoices contain both a labour component and some material costs. The ATO only requires that the labour component be reported - there is no requirement to report the cost of materials. I have suggested that a box be placed on the far right of the screen - after the tax column - a box that can be ticked if that line is a reportable line - ie - the labour amount and not tick the line that has an amount for materials. To me this seem a very simple and easy solution so that ONLY the labour amount is reportable to the ATO but I have been advised by MYOB that this cannot be done just for us for our reporting! As this is not just our reporting requirements to the ATO – it would apply to ALL building/construction companies that use sub-contractors! I realise that another option is to record each bill twice – one recording the labour and another for the materials but as we get many many invoices each month this would be an onerous task to have to enter them separately each time!!! Our creditors ledger would be huge with almost every invoice that we receive having to be entered twice! As I stated above this is not just our isolated requirement – it is on the ATO website that they only require the labour component to be reported via the Taxable Payments Report – so this should NOT include material costs. The ATO legislation states that only labour is reportable. Can your implementation team please look into this as a matter of urgency - from 1st August 2025 all Taxable Payment Reports must be submitted electronically - they will no longer accept the paper version - so the reporting must be correct and NOT include materials.Taxable Payments Report
From 1.7.25 we have to report Taxable Payments to the ATO if you are using sub-contractors within the building industry. When entering purchases there is a button at the top of the screen where you select "taxable payment" - but this then reports the whole suppliers invoice amount within the report to the ATO. According to the ATO website you only have to report the labour component of a sub-contractors invoice. We receive invoices from sub-contractors where their invoice includes labour and materials - so we should not have to report the material component of their invoice to the ATO. I have made a suggestion to MYOB that a button be put on the far right when entering an invoice - next to the tax column where you could select on a line by line basis when it is for labour - you could tick the box there and if there were material costs - not tick the box. This would then make the reporting to the ATO accurate - in so far as you are only reporting the labour component of sub-contractor payments which is all that the ATO requires to be reported. They do not need material costs reported to them according to their website. Does anyone have any other suggestions on this matter?Valid Payee Number
Hi - can anyone help - every time I go to print invoices I get the message "No valid payee number" - I have searched high and low on all the invoice templates and everywhere else in MYOB and cannot find where I can remove this so that I don't keep getting this annoying message every time I print invoices. There was a post about this about 2 years ago that I found but the suggestion didn't make a lot of sense and I still couldn't find where the "payee number" field appears on any of the invoice templates and we do not use M-Powered invoices either. If anyone can give me information on how to remove this that would be greatly appreciated.124Views0likes1CommentRe: MYOB AccountRight Command Centre Changes
Hi - I totally agree with everyone's comments! This is a disaster - what was MYOB thinking - it is so non-user friendly - it is more distracting than helpful. PLEASE PLEASE PLEASE revert back to the previous version - and sack the "child" who did this so called "update" - why don't you ever ask your user what they think before rolling out upgrades??? And also - when you do roll out an upgrade which seems to be every week - why do you always have to log back into MYOB when you had already logged in before saying yes to the upgrade - once the upgrade is done it should automatically log you back in to where you were before you answered yes to the upgrade!! Another very annoying "feature" in MYOB!8Views1like0CommentsRe: Payroll reporting not working
I cannot sent data to ATO for STP payroll reporting. Keep getting message that the site is not secure - and only option is to close. Anyone else have this problem? What would the ATO site not be secure???? Another glitch with the MYOB latest update perhaps??35Views1like0Comments