Tax Department Declaration for Payroll

Question

Has anyone had problems with reporting payroll to the ATO today??&nbsp; When trying to send the payroll information to the ATO I keep getting a message "something went wrong - the action couldn't be completed - please try again in a moment" - well I have tried 6 times now and keep getting the same message!&nbsp; It seems that EVERY time a new update is performed in MYOB the same issue happens - cannot do the declaration to the ATO!&nbsp; You would think that the programmers would check this before releasing an update - so that it works!!!!

doreen_p · Answer

Hey FinanceDMPL,
&nbsp;
I’ve walked through the same steps you described and was able to report the pay run to the ATO successfully on my side. If it’s still not letting you submit, it’s likely tied to a current incident affecting AccountRight services that we’ve posted on our Status Hub. Make sure to check link for real time updates. If you’re still unable to submit the pay run after the incident has been resolved, you can contact our team on Live Chat via our virtual assistant, MOCA or by submitting a support case via My Account.&nbsp;
&nbsp;
Cheers,
Doreen

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Tax Department Declaration for Payroll

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