JoPb
Experienced Cover User
Joined 13 years ago
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Re: Employee having trouble logging into MYOB Team app
Hi Earl, Thank you for your information, after many attempts from my employees I asked them to delete app and then re-install app and create a new one using their old details, and it worked a treat, thanks for your asisstance Jo102Views0likes1CommentRe: Employee having trouble logging into MYOB Team app
I have tried MOCA to no avail and I didnt get directed to a team member :-( I have deleted my computor TEAM programme (deleted location and re set up) Still two of the employees arent able to log into app both are iPhone users.134Views0likes0CommentsEmployee having trouble logging into MYOB Team app
Good afternoon, Ihave an employee who has used the app for years that was until early March, he has stated he has got an error message that reads; A problem occured attemting to lad MYOB Team, please try again later. I have got him to delete the app and reinstall it, I have removed him from my approving managers list and reinstated him (as employee only not approving manager) & still no luck, he does not receive his rosters and cannot fulfil his timesheets, do you have any suggestions how I can get him logged on, thank you in advance. Jo168Views0likes5CommentsRe: MYOB Team App for new Google Phone
Hi Isaiah, Thank you for your recommendation, my employee did all of the above, it is still stating this app isn't available for your device because it was made for an older version of Android, so no luck unfortunately. There is an MYOB Advanced Team, is this app for staff or employers? Thanks in advance. Jo744Views0likes4CommentsMYOB Team App for new Google Phone
I have a new staff member who has a brand new google phone and when they attempt to download the MYOB TEAM app it comes up with "This app isn't available for your device because it was made for an older version of Android Can anyone assist with a solution, is there a new version of the MYOBTEAM app? Thanks in advance. Jo795Views1like9CommentsRe: Corrupt PDF complaints
Hi Tracey, Thanks for your feedback it was greatly appreciated. I tried numerous other clients all of whom were able to open PDF, as you said it appeared that our clients who did not have success opening didnt have Adobe and that's where the problem lied within. Once again many thanks and appreciate you making contact. Jo537Views0likes0CommentsCorrupt PDF complaints
Good afternoon, In the past week I have been receiving emails from our Clients that they cannot open PDF Invoice stating that is corrupt. Is anyone else experiencing this and if so how do I go about amending same. I have sent the invoice to myself in both PDF & include a link to online invoice (Recommended) and both open fine for me. It seems that this has only occured since upgrading to AU 2020.1.0 Thanks in advance for your assistance.Solved606Views1like2Comments