BRIGITTE
Experienced Cover User
Joined 12 years ago
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BAS SETUP GONE
Been doing a manual BAS for years no worries as a routine and then also lodging online. Today it appears all my setup info has gone and all fields are $0 in my desktop version of Account Right BAS reporting fields. When I went online all data was prefilled. Any ideas on why I can no longer do a manual BAS to check against the online lodgment?Reconciling Bank Feed
Just after help reconciling a customer payment please. We recently sold our business and a customer has paid their 30 day account. Problem is, only one of the invoices was ours and the rest the new business owners (which should have gone to their account). I have transferred that amount to the new owners. I need to apply the rest to the one open invoice we have for them. The whole amount is in my bank feeds so just not sure how to split it to the transfer I made to the new owners and the invoice payment to us. Please help a girl out here.Re: Online payment surcharge on invoice
It would be helpful if there was a button to re send or download this payment receipt showing the surcharge amount. If customers didn't receive original email or accidentally deleted it they can't reconcile their payment correctly. Not a great look for an accounting software company to not be able to supply receipts on request.Re: Provide receipt showing surcharges
I need this function also. It is unprofessional to have to direct customers back to search through their emails for their payment confirmation. I found a work around by going to the online invoice and to the right of that was the payment receipt including the surcharge. I took a screen shot and edited it myself into a PDF document. Hope this helps the original poster.
