PeterLeonardTrusted Cover UserJoined 12 years ago186 Posts2 LikesLikes received2 SolutionsView All Badges
ContributionsMost RecentMost LikesSolutionsRe: BANK REC INCORRECT That has not helped, nor did I expect it to. The fact is that the Balance Sheet shows zero balance on this account, but I can't reconcile it to Zero. Bank Recs are for any account specified as "Bank" or "Credit Card" - it is very handy to be able to reconcile a Suspense account to zero, thus clearing everything you have dealt with, and leaving the ones still to clear. I also reconcile Electronic Transactions Clearing and Undeposited Funds for the same reason. BANK REC INCORRECT I have a problem with an account reconciliation. The attached screen shot shows the Reconciliation of the Suspense Account as at June 2024. This account was zeroed in completing the financial year. The 2 outstanding entries were adjustments done to complete that. You will see that if I ticked these 2 entries, the reconciliation would be out by $33,451.60. The Balance Sheet shows that account with a zero balance (as it should be). What have I done? Re: Lots of Emails of Payslips Thanks to you both. I ran Outlook in Safe Mode and off lined it. I did the full 260 emails and it went right to the end then crashed. I ended up doing batches and it all worked. Too many to leave in the window of Unsent filter Lots of Emails of Payslips I have recently had a few problems with the ATO link to a new file and in mucking around with it, I have done a number of update events - which I am now informed generates a zero payslip for all our employees. - 19 TIMES 14 ZERO PAYSLIPS Is there any way I can do a bulk email that doesn't actually go out to clear these? Re: New Post Thank you for that. That explains the extra zero runs in MYOB. To answer your questions - we are using the Desktop Version (as against Online Browser). We send emails through MYOB to Outlook. I would now have 13 zero emails for each employee awaiting sending so if there is any way to do this without actually sending them, I'd love to hear about it. In days past, I'd send payslips to the printer and as soon as they were "Complete" in MYOB, I'd pull the cable out of the printer and delete the print run. Can't do that now. I tried Update Events because there are some "REJECTED" ones on the list that I hoped would be resent but there seems to be no way to resend them - any ideas? (This is a new Payroll Fiel and our link to the ATO was not correct when we started July - the first 2 weeks were rejected). New Post Why is it so hard to find how to post a new question? It used to be the first thing you saw. My payroll has generated multiple zero payroll entries for all staff - 9 each over 2 dates. We have done pays on 1 July, 8 July, 15 July and there are multiple entries (with nothing on them) for 9 July and 14 July. I though it may be when we SAVE a pay run, e.g. 14 July, but nothing like that was done on 9th, the day after pays. 2 questions: Why is it happening? How do I clear 120 or so emails ready to send without either sending them or opeening them one by one to change to "Printed or Sent" Report Customisation I would like to make some modifications to employees' payslips - to remove pay categories that have only a YTD figure (apart from entitlements). I can't see any way to do that. Is it possible? Are there report writing people that can do it for me? Entitlements issue This is from earlier posts: ENTITLEMENTS LINK TO PAYMENT CATEGORY NOT WORKING This has happened more than once in the past - I pay from a category linked to an entitlement category but the transaction (reduction in entitlement) doesnt show up on the entitlement. I've checked the categories - they are linked correctly. What am I doing wrong please? 29 JULY, 2024 Further to this, 2 particular categories have balances at 30 June, 2024 (entitlement Balance Detail Report). When I run it for July, it has nothing carried foreard, no activity. With the entitelements balance summary, it carries forward an amount from July 1, but shows not acticity for July, even though we have paid that entuitlelment out in wages (using the correct linked categories - I've checked 50 times) 31 JULY, 2024 I'm leaving this as a reply as I can't find how to start a post. I am trying to find out what is wrong with my setting up of MYOB Payroll Entitlement categories. We paid out some RDO accruals a week ago and they don't show up as having deducted from the categories they were liinked to. I am attaching a file with 3 reports which will show the problem. The Entitlement Balance Detail for June shows some available hours in the 2 categories listed. The July report shows no entries at all - Opening Hours, Hours accrued, Hours Taken, Available Hours . The Ent Bal Summary report for July shows no Hours Taken even though they were paid out on 17th July. When doing payroll yesterday, we got a warning that some Entitlment Categories had more than one linked Wage Category. I corrected this, but it was the first warning we had had even though the categories have been set up like that for 3 months. That leads me to think the software may have changed recently - is this the case. Finally, I always thought I would get a reply from an MYOB moderator to any question, even if it was "We don't know". I have had nothing on this issue which leads me to think that the moderators cherry pick the easy questions - is this so? Re: ENTITLEMENTS LINK TO PAYMENT CATEGORY NOT WORKING I'm leaving this as a reply as I can't find how to start a post. I am trying to find out what is wrong with my setting up of MYOB Payroll Entitlement categories. We paid out some RDO accruals a week ago and they don't show up as having deducted from the categories they were liinked to. I am attaching a file with 3 reports which will show the problem. The Entitlement Balance Detail for June shows some available hours in the 2 categories listed. The July report shows no entries at all - Opening Hours, Hours accrued, Hours Taken, Available Hours . The Ent Bal Summary report for July shows no Hours Taken even though they were paid out on 17th July. When doing payroll yesterday, we got a warning that some Entitlment Categories had more than one linked Wage Category. I corrected this, but it was the first warning we had had even though the categories have been set up like that for 3 months. That leads me to think the software may have changed recently - is this the case. Finally, I always thought I would get a reply form an MYOB moderator to any question, even if it was "We don't know". I have had nothing on this issue wjich leads me to think that the moderators cherry pick the easy questions - is this so? Re: ENTITLEMENTS LINK TO PAYMENT CATEGORY NOT WORKING Further to this, 2 particular categories have balances at 30 June, 2024 (entitlement Balance Detail Report). When I run it for July, it has nothing carried foreard, no activity. With the entitelements balance summary, it carries forward an amount from July 1, but shows not acticity for July, even though we have paid that entuitlelment out in wages (using the correct linked categories - I've checked 50 times)