Bank files not uploading to CBA
Hi all. Wondering if anyone knows anything about a bank file not generating correctly in myob - whenever I try to input a file it comes up with an error: Trace account provided is not nominated for this service Trace account provided is not nominated for this service Transfer group contains credit to non-client or non-enabled account. Have I missed something in the setup?
URGENT HELP - 04 bank accounts not recognised.
Trying to load new card to pay supplier Bank is to Wise 04-XXXX-XXXXXXX-XXX and is coming up with an error " The format of the Bank Account Number value is incorrect" There is ANOTHER thread for this from 5 months ago PLEASE UPDATE when fix will be forthcoming. Creates governance issues for us to not be able to export and import bank payment file from MYOB for this customer.
Bank Feeds not working
We have bank feeds working for all our accounts over the weekend, except one. I can see that you did an update yesterday that may effect the bank feeds so am assuming this is why this is happening. I have tried to 'Get bank transactions' numerous times today but nothing comes in but there are transactions from the weekend that I can see in our CBA account. How do we get this fixed?
UND FUNDS not ticked, can't change, how to bank?.....
Hi All This is my first time using this, so forgive me if I forget to add something. Has anything changed recently which has stopped the ability to change the account that a sale is deposited into, if the salesperson has forgotten to tick the Undeposited Funds box?? I called MYOB - sat on call for ages, no resolution. We feel like we recently used to be able to just use the dropdown box to change it from Cheque Account to Undeposited Funds. I have been just able to do that with 2 cash payments in fact, but attached are 3 transactions that we CAN'T change: #1 ISSUE is that I can't bank the cash because they aren't in the Bank Deposit window & I can't get them to that screen unless I change them to Undeposited Funds. So as they sit at the moment, it looks like they are already in the Cheque Account, but they aren't. Does TRANSFER FROM DEPOSITS have anything to do with why the necessary buttons are grey instead of blue? That's the only difference that the MYOB lady on the phone and myself could find between transactions that could be changed and these 2 that couldn't. #2 ISSUE is that if the payment type is entered wrong (which it often is), we can't change that either. The only suggestion that the MYOB lady had was to delete them all and start again! But she couldn't explain why some were like it and some weren't, and why this has only become an issue very recently. Please someone have an answer :)Link to supplier invoice scan from Pay Bills Screen
Hi All, We are transitioning to using the Intray to scan and OCR invoices, but we have one sticking point surrounding our checking process which I am hoping someone may be able to point us in a direction from previous experience. Our process to for checking invoices prior to creating the bank file is to print a copy of the remittance and verify the details of each invoice against the remittance.But as we will no longer have physical copies of the invoice to check against then we must rely on the scanned copies saved against the purchase entry. As far as I can see the only way to readily access the scan is through a web of screens from the Prepare Electronic Payments (I know there are other ways, but from the point of checking I think this is the most direct route), which is rather time consuming. So I'm wondering if anyone else has an idea to easily access the scanned copy that might be able to help in this manner. What would be ideal is a link to open the invoice from the Pay Bills screen under Prepare Electronic Payments. There is a nice empty field at the right of the table that would be ideal in this case. Is there any ways to add an extra field/link into this table that might be able to do the job.
